What is myaccount.farmsupplycompany.com?
Creating an account at myaccount.farmsupplycompany.com allows you to view your existing Farm Supply customer account online. Through this online customer portal, you can view invoices, as well as request to make changes to your account like address and authorized buyers. Customers with in-house charge accounts can view statements and make payments online.
Creating an account will not change how you receive your invoices and statements. These will continue to be delivered per your account settings. If you currently receive statements via mail and would like to receive via email, please message our Credit Department from the Contact Us page at myaccount.farmsupplycompany.com. You can also contact our Credit Department at credit@farmsupplycompany.com or 805-543-3751 option 3.
How do I sign-up at myaccount.farmsupplycompany.com?
You must have an existing customer account at Farm Supply Company in order to sign up for an account at myaccount.farmsupplycompany.com.
From the Home page at myaccount.farmsupplycompany.com, select the link under "NEW TO THE WEBSITE?" to create your online account. Complete all fields in the form and click "Send Request." Your customer number corresponds to the account number listed on your invoice and/or statement.
Our Credit Department will review your request and approve or reply within 2 business days. You will receive a series of emails that will guide you through the set-up process, including creating a password. When logging in for the first time, you will be asked to verify your account information. Do not change your password during this step. If all information is correct, select "Confirm" at the bottom of the page to proceed to the main menu.
If you are responsible for more than one (1) customer account, you will need to apply for access to each separate customer account. You cannot use the same user name but you can use the same email address for each customer account.
How do I login to my account at myaccount.farmsupplycompany.com?
After your online account has been approved and activated, you can login from the Home page at myaccount.farmsupplycompany.com. The first time you login, you will be asked to confirm your customer account profile. Please review and update as needed, then select "Confirm."
How do I make a payment on my in-house charge account?
A summary of your in-house charge account and payment options are available at "Balances" under the Account menu. You can select to pay the current total due, last statement balance, select invoices or other amount.
To avoid duplicate or excess payments, we request that you DO NOT pay an amount in excess of the "Current Total Due."
"Current Total Due" represents the up-to-date balance on your in-house charge account. This includes unpaid statement balance, plus any additional purchases, credits, charges and payments made on the in-house charge account subsequent to the last statement date.
Payment can be made by credit card only, including debit cards with a Visa or MasterCard logo. We do not assess a convenience fee. Automatic recurring payment is not available and credit card information cannot be saved to your portal account.
How do I view statements for my in-house charge account?
Statements can be viewed at "Statements" under the Account menu.
How do I view current activity for my in-house charge account?
All activity within the current statement period, including paid and unpaid invoices, credit invoices and payments, can be viewed at "Documents" under the Account menu.
Use the search criteria to specify date range, store, document number or order number. You can select to view, print or email any of the documents by clicking on the icon next to the document. To view, print or email multiple documents, click the check box next to each document and select "Email selected" or "Display selected."
How do I view invoices on my customer account?
All invoices, including credit invoices, can be viewed at "History" under the Account menu.
Use the search criteria to specify date range, store, document number or order number. You can select to view, print or email any of the documents by clicking on the icon next to the document. To view, print or email multiple documents, click the check box next to each document and select "Email selected" or "Display selected."
How do I request a change to my customer account?
Changes to your customer account can be requested at "Account Information" under the Account menu. Select the "Edit" option and update related fields. All requests to make account changes will be submitted to our Credit Department. Our Credit Department will review your request and approve or reply within 2 business days.
What if I receive an error message?
The portal may be unavailable during regularly scheduled maintenance and updates. If you continue to receive a message indicating that the site is not available, you may need to clear the cache and cookies in your web browser. If the problem persists, please contact our Credit Department.